# Ops Planning Call — raw notes (synthetic test document)

Meeting date: Tuesday, October 20, 2026. Notes typed live, so things change as the call goes on.

Attendees: Maya, Daniel, Priya, Tom, Lena, Omar

- Daniel: vendor contract renewal for the hosting provider needs a decision. Priya said she'd collect three alternative quotes by Thursday. Later in the call Daniel said Priya is overloaded with the onboarding redesign, so Omar will collect the quotes instead, same deadline.

- Tom will publish the October product update post by October 27. Maya pointed out legal still has to review it; Tom said fine, push it to October 31.

- Lena to set up the customer advisory board kickoff. She suggested "by end of next week". (Assume weeks start Monday.)

- Someone suggested we audit all unused SaaS subscriptions. Maya liked it but said "not this quarter". Nobody owns it.

- Omar will rebuild the churn dashboard by November 7. Ten minutes later Maya said leadership no longer needs the churn dashboard because finance is building its own — scrap that.

- Priya will send the user-testing recruitment email to the beta list tomorrow.

- Daniel will draft the incident postmortem for last Friday's outage. Due two business days from today.

- Tom offered to help Lena with the advisory board invites "if he has time". Not a commitment.

- Maya: "I'll write the Q4 OKR draft — let's say by the 30th."

- Lena will migrate the help center articles to the new tool by November 14, but only if the new tool's contract is signed (Daniel expects that by the 24th). Keep it on the list with the date.

- Last item: Daniel asked Omar to double-check the hosting quotes against current usage before Thursday. Omar agreed. (This is part of the same quote task, not a new one.)