Complaint report
Reconstruct a complaint, verify the facts, find the root cause, document the resolution and compensation, and set trackable fixes to prevent repeats.
Prompt
Turn the complaint records below into a complaint handling report on a customer whose refrigerator arrived damaged and whose replacement delivery was missed twice. Purpose: give management the full picture and get the departments involved to follow through on fixes. Requirements: record the complaint details and what the customer is asking for, lay out a timeline of events and each step of our handling, separate direct from root causes and confirmed from unverified findings, describe communications, the resolution and the policy basis for any compensation, assess the impact, and tabulate corrective actions with owners and due dates. State facts objectively and mask customer personal data. Complaint records:
- Source
- Ofox
Comment l’utiliser
- 1
Cliquez sur « Créer le même »
Ofox Chat s’ouvre avec la structure de ce document déjà prête. Connectez-vous d’abord si ce n’est pas fait.
- 2
Personnalisez
Modifiez les parties surlignées du prompt pour y mettre vos propres détails.
- 3
Envoyez et créez
Envoyez-le : Ofox Chat rédige le document complet, prêt à télécharger. Continuez la conversation pour le retoucher.
Questions fréquentes
Quel type de fichier vais-je obtenir ?
Un document complet et téléchargeable (Word ou PDF), pas seulement un bloc de texte dans la conversation.
Dois-je préparer quelque chose ?
Non : vous pouvez l’envoyer tel quel et Ofox Chat rédige une première version à partir du modèle. Ajoutez votre contexte, vos données ou des documents existants (collés ou importés en PDF, Word, etc.) et le résultat collera bien mieux à votre situation.
Puis-je modifier le prompt ?
Oui. Le prompt est placé dans la zone de saisie d’Ofox Chat : avant l’envoi, vous pouvez remplacer le sujet par le vôtre, ajouter des exigences ou retirer ce qui ne sert pas.
Puis-je copier et utiliser le prompt directement ?
Oui. Touchez « Copier » sur la carte du prompt pour obtenir le texte brut ; il fonctionne aussi dans d’autres outils de rédaction IA.
Dans le même esprit
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Une idée bien à vous ? Lancez-vous
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