Customer apology letter
Apologize sincerely to a customer for a service failure or delivery problem: explain what happened and its impact, own it, and offer remedies and concrete fixes to rebuild trust.
Prompt
Write an apology letter to a long-standing pharmacy chain client after a botched system upgrade took their online ordering down for six hours. Purpose: apologize sincerely, explain what happened, and rebuild trust so we keep the relationship. Requirements: apologize in the first paragraph, explain what happened and how long it lasted in plain language, describe the specific impact on their business, state the cause briefly and own our part, cover what we've done so far and where things stand, set out the compensation and how it applies, make dated commitments to prevent a repeat, and close with a dedicated point of contact. Be sincere and specific, avoid boilerplate, and don't promise what we can't deliver.
- Fuente
- Ofox
Cómo usarlo
- 1
Pulsa «Crear uno igual»
Ofox Chat se abre con la estructura de este documento ya preparada. Inicia sesión primero si no lo has hecho.
- 2
Hazlo tuyo
Edita las partes resaltadas del prompt para poner tus propios detalles.
- 3
Envía y crea
Envíalo y Ofox Chat redacta el documento completo para que lo descargues. Sigue conversando para revisarlo.
Preguntas frecuentes
¿Qué tipo de archivo obtengo?
Un documento completo y descargable (Word o PDF), no solo un bloque de texto en el chat.
¿Necesito preparar algo?
No: puedes enviarlo tal cual y Ofox Chat escribe una primera versión a partir de la plantilla. Si añades contexto, datos o documentos que ya tengas (pegados o subidos como PDF, Word y otros archivos), el resultado se ajustará mucho mejor a tu caso.
¿Puedo editar el prompt?
Sí. El prompt se carga en el cuadro de texto de Ofox Chat y, antes de enviarlo, puedes cambiar el tema por el tuyo, añadir requisitos o quitar lo que no necesites.
¿Puedo copiar y usar el prompt directamente?
Sí. Toca «Copiar» en la tarjeta del prompt para obtener el texto plano; también funciona en otras herramientas de escritura con IA.
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