Monthly support report
Sum up the month's volume, response times, satisfaction and issue mix, explain big swings, and send recurring issues to the teams that can fix them.
Prompt
Write the September monthly report for the customer support team of a US online grocery delivery service. Purpose: show leadership how service performed this month and get product and fulfillment to fix the issues customers contact us about most. Requirements: lead with key takeaways; break down volume by channel with month-over-month change; tabulate first-response time, handling time and SLA attainment; analyze CSAT, first-contact resolution and the reasons behind low ratings; show the share of each issue category and dig into the top issues with examples and root causes; cover major incidents and escalations; and list improvement actions with owning teams and deadlines, plus next month's plan. Define every metric and keep it concise.
- Fuente
- Ofox
Cómo usarlo
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Pulsa «Crear uno igual»
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Hazlo tuyo
Edita las partes resaltadas del prompt para poner tus propios detalles.
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Preguntas frecuentes
¿Qué tipo de archivo obtengo?
Un documento completo y descargable (Word o PDF), no solo un bloque de texto en el chat.
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¿Puedo editar el prompt?
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¿Puedo copiar y usar el prompt directamente?
Sí. Toca «Copiar» en la tarjeta del prompt para obtener el texto plano; también funciona en otras herramientas de escritura con IA.
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